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He (and the guy I deal with) are correct to a point. Quality is all overhead costs. They do not make money because of us, we actually cost money in scrap material and lost production time. That being said, we are contractually required to exist. We are a necessary evil. I have had this discussion many times with my former roommate because he was the director of operations for a billion dollar company. The difference is those that actually work with quality and realize why we are there vs those that wish we didn't exist and try to circumvent us. Accept that we need to be there and help us to make the shop and processes run better and more accurately. This guy just goes around us every chance he gets. There is a reason why we have lost and continue to loose customers. That is NOT the kind of company I want to be a part of.
That's what I had going on. I would find an issue that would require about 30 min of downtime to fix. Instead, we would keep running nonconforming parts for a day and have 2 people rework everything for 2 days. Then he would get mad at quality because the parts were 2 days overdue and would override quality again and ship the remaining bad parts. When the customers complained they insisted that we increased inspections. That was unacceptable because it slowed down production. So we didn't do it and just told the customers we were. I quit when I was written up for insubordination for refusing to lie to the customer.
That is one of the few places where I would draw the line. I also will not sign off on non conforming parts. I have been asked to do that before (not at this or my previous job) and I flat out refused. I take pride in my job and I value my integrity as an inspector too much to do that.
That is one of the few places where I would draw the line. I also will not sign off on non conforming parts. I have been asked to do that before (not at this or my previous job) and I flat out refused. I take pride in my job and I value my integrity as an inspector too much to do that.
Most of the work was raw forgings. If there was a surface that had .001-.003" extra stock and it was going to be machined off I would sign off. We had some verbal agreements then it came dimensions with added machine stock or areas that would be drilled out. This guy was sending bent parts and parts with safety critical dimensions out of spec. We did steering components for semi trucks. This guy was system admin as well. He could electronically put anyone's name on something. I had to get out of there before something really bad happened. Last I heard, almost the entire quality department had quit.
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