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Venting

cheesiechanman
So I was out last week with the rona and the operator (programmer in training) was supposed to run some parts for me while i was out. Well Its a very simple program with a simple manual alignment and CAD. Well i get a phone call while I'm lying in bed and she said the CAD was gone. So she didn't know where to take the manual hits.

Understandable... so I told her to hit CTRL+Z and it should bring the CAD into view. Nothing. I ask her if she can see the points. she says yes. Then i ask her to bring the CAD file back in since the CAD was gone and then we could walk through transforming the CAD to match the hits. Well she imports the CAD again and says the CAD is still gone. I ask her to send me a picture of the screen........

The report window was open..... It was over top of the graphics display window. That's it. That was the huge issue that she couldn't figure out. And she is blaming me saying I should be more descriptive in my programs so that when issues like this happen she knows what to do. I'm at a loss for words...
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  • This reminds me of a situation at an old job. I was responsible for calibration for all the inspection equipment and repairs.

    One week after I had the shipping and receiving scales calibrated, the shipping person (who was new and also had heard she was having issues elsewhere with others) was having a problem with the scales. The method each time of resolving this was complaining and bad mouthing to the owner and general manager.

    First it was that the weights "didn't make sense". So I go to the scale, tare it, and put a 10 pound weight down. Everything's fine, so I step on the scale with my body weight, and that looks close enough. I ask her to show me what wasn't working, says that it looks like it's working now.

    Next week, does the whole blame game complaining routine again, claiming that the scale was "counting in reverse" and also not weighing correctly again. I go to the scale, tare it, put the box of 100 parts on the scale. Guess what it read? 100 parts lol. So I ask to show me what the issue was and again it magically started "working".

    I told the owner and general manager I would make a training document on how to tare the scale, I also offered to include turning it on and counting as a part of the document

    sounds like y'all should have TARE-ed up her resume and got a new scale person Rolling eyes
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  • This reminds me of a situation at an old job. I was responsible for calibration for all the inspection equipment and repairs.

    One week after I had the shipping and receiving scales calibrated, the shipping person (who was new and also had heard she was having issues elsewhere with others) was having a problem with the scales. The method each time of resolving this was complaining and bad mouthing to the owner and general manager.

    First it was that the weights "didn't make sense". So I go to the scale, tare it, and put a 10 pound weight down. Everything's fine, so I step on the scale with my body weight, and that looks close enough. I ask her to show me what wasn't working, says that it looks like it's working now.

    Next week, does the whole blame game complaining routine again, claiming that the scale was "counting in reverse" and also not weighing correctly again. I go to the scale, tare it, put the box of 100 parts on the scale. Guess what it read? 100 parts lol. So I ask to show me what the issue was and again it magically started "working".

    I told the owner and general manager I would make a training document on how to tare the scale, I also offered to include turning it on and counting as a part of the document

    sounds like y'all should have TARE-ed up her resume and got a new scale person Rolling eyes
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