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Venting

cheesiechanman
So I was out last week with the rona and the operator (programmer in training) was supposed to run some parts for me while i was out. Well Its a very simple program with a simple manual alignment and CAD. Well i get a phone call while I'm lying in bed and she said the CAD was gone. So she didn't know where to take the manual hits.

Understandable... so I told her to hit CTRL+Z and it should bring the CAD into view. Nothing. I ask her if she can see the points. she says yes. Then i ask her to bring the CAD file back in since the CAD was gone and then we could walk through transforming the CAD to match the hits. Well she imports the CAD again and says the CAD is still gone. I ask her to send me a picture of the screen........

The report window was open..... It was over top of the graphics display window. That's it. That was the huge issue that she couldn't figure out. And she is blaming me saying I should be more descriptive in my programs so that when issues like this happen she knows what to do. I'm at a loss for words...
  • Just tell her to figure it out like 95% of the people who didn't have an in-person mentor and had to rely on the help file, the forums, and trial and error because they were thrown into it. Wink

    That is where I am at right now.. like how long can I consider an operator to be in "training" before I tell them quit asking me every time you have a little problem and figure it out. I cant hold your hand forever.

    Operator - "Hey this part is out of tolerance on the CMM"
    Me - "Ok did you clean the holes? did you double check it on the height gage? did you make sure your probes were calibrated? did you do any trouble shooting at all or did you just give up as soon as you saw red?"
    5 minutes later they just give up and go work on something else.
  • in reply to LaserJay
    I cant even get them that far. How do you teach them how to minimize the report window lol.


  • This is how my last job was coupled with a huge for the most part empty room. The hiss would bounce off of the walls and attack you from all sides. For the first couple of months it would scare me right out of my naps. Then I got used to it. However, it never got old watching the engineers nearly soil their pants every time they came into the lab.

    maybe if you didn't do such a CHEESIE job of training.....Rolling eyesRolling eyesRolling eyesRolling eyes
  • The CMM two jobs back would vent about every 10 minutes.

    Scared the crap outta you when you were trying to delicately probe something.

    We just changed our air filter systems about a year ago to a passive system. Until then we had the same thing. It was crazy how well I had adjust to hearing those loud sudden sounds. When someone new would come by, and jump each time it happened, it would sometimes take me a moment to realize what was bothering them - as if I couldn't hear it anymore.
  • This reminds me of a situation at an old job. I was responsible for calibration for all the inspection equipment and repairs.

    One week after I had the shipping and receiving scales calibrated, the shipping person (who was new and also had heard she was having issues elsewhere with others) was having a problem with the scales. The method each time of resolving this was complaining and bad mouthing to the owner and general manager.

    First it was that the weights "didn't make sense". So I go to the scale, tare it, and put a 10 pound weight down. Everything's fine, so I step on the scale with my body weight, and that looks close enough. I ask her to show me what wasn't working, says that it looks like it's working now.

    Next week, does the whole blame game complaining routine again, claiming that the scale was "counting in reverse" and also not weighing correctly again. I go to the scale, tare it, put the box of 100 parts on the scale. Guess what it read? 100 parts lol. So I ask to show me what the issue was and again it magically started "working".

    I told the owner and general manager I would make a training document on how to tare the scale, I also offered to include turning it on and counting as a part of the document


  • We just changed our air filter systems about a year ago to a passive system. Until then we had the same thing. It was crazy how well I had adjust to hearing those loud sudden sounds. When someone new would come by, and jump each time it happened, it would sometimes take me a moment to realize what was bothering them - as if I couldn't hear it anymore.

    Ours is pretty loud. I am totally used to it now but when I started here I would jump almost every time it purged.
  • This reminds me of a situation at an old job. I was responsible for calibration for all the inspection equipment and repairs.

    One week after I had the shipping and receiving scales calibrated, the shipping person (who was new and also had heard she was having issues elsewhere with others) was having a problem with the scales. The method each time of resolving this was complaining and bad mouthing to the owner and general manager.

    First it was that the weights "didn't make sense". So I go to the scale, tare it, and put a 10 pound weight down. Everything's fine, so I step on the scale with my body weight, and that looks close enough. I ask her to show me what wasn't working, says that it looks like it's working now.

    Next week, does the whole blame game complaining routine again, claiming that the scale was "counting in reverse" and also not weighing correctly again. I go to the scale, tare it, put the box of 100 parts on the scale. Guess what it read? 100 parts lol. So I ask to show me what the issue was and again it magically started "working".

    I told the owner and general manager I would make a training document on how to tare the scale, I also offered to include turning it on and counting as a part of the document

    sounds like y'all should have TARE-ed up her resume and got a new scale person Rolling eyes


  • sounds like y'all should have TARE-ed up her resume and got a new scale person Rolling eyes

    It was one of the owner's pets where they take a special interest in them for whatever reason. she was actually the shipping and receiving manager.

    I always felt bad for people that worked in that department, no chance of success when your boss struggles with counting and common sense.

    We also had a brand new pallet wrapper that always "malfunctioned" as well about once a month. I bet the service tech calls weren't cheap for that.


  • It was one of the owner's pets where they take a special interest in them for whatever reason. she was actually the shipping and receiving manager.

    I always felt bad for people that worked in that department, no chance of success when your boss struggles with counting and common sense.

    We also had a brand new pallet wrapper that always "malfunctioned" as well about once a month. I bet the service tech calls weren't cheap for that.

    Its crazy how much stupid costs companies.
  • Here is some venting for you, We hire a calibration service to calibrate our granite tables. Last year they sent out 3 guys to calibrate 3 granite tables (not very large tables). We complained about it and let our grievance be known that we don't want them to send 3 guys out because of Covid. This year (today) they sent out 3 guys again. None of them want to wear steel toe shoes and they have already all taken off their masks even though we told them to wear them. I know that they might not like the rules but they need to follow them if they are going to be on site here.
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