tcp/ip port setting

I am having trouble connecting to my DEA controller on my Global.
Using rs-232 connection I was able to use hyper terminal to show the connections.

READY
SHOW TCPIP
TCP/IP Information

Ctrl Internet Address : 80.128.0.2
Port Number : 0
Host Internet Address : 80.128.0.1
Connection State : listening
Bad IP Checksums : 0
Bad TCP Checksums : 0
Packets Retransmitted : 0

Is there a way to change the port setting remotely? It should be set to 2001, but as you see it is 0 now. The motherboard was changed recently in the controller.

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pwhitsa over 12 years ago

If the settings worked after they installed the new motherboard then I would contact service again as it appears the controller has lost its ipconfig settings.
If thats the case you will not be able to connect to the controller at all and it will require a controller firmware reinstall.
(this happened to us a while ago with a "new" controller upgrade the reset/reinstall fixed a few issues we had been having with scanning)
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pwhitsa over 12 years ago

If the settings worked after they installed the new motherboard then I would contact service again as it appears the controller has lost its ipconfig settings.
If thats the case you will not be able to connect to the controller at all and it will require a controller firmware reinstall.
(this happened to us a while ago with a "new" controller upgrade the reset/reinstall fixed a few issues we had been having with scanning)
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