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"Uknown" Probe

BCB12416
I have a customer's program in which the only change we've made, I suppose, is a "probe change." Just in that our probes we're obviously titled differently.

I made a change to an auto-feature of a cylinder (the nominal depth of our number levels), for troubleshooting with a part. When I went to change it back under the F9 edit hotkey, or manually in the program - I received error message:

"The 'Cylinder (Contact' command is not supported by the crueently 'Unknown' Probe."

Don't know a work around. Seems to be blocking me, even going back to the original saved program won't let me make an adjustment. Any experience?
  • I feel like I've got this message before. Can you post a screenshot?
  • Make sure your probe and tip are correct. If pcdmis does not think the probe/tip is valid it does not allow editing the feature.
  • Are you able to delete the feature and create a new one with the same parameters? Do you receive the same message? Does it only happen to this feature?
  • I have a customer's program in which the only change we've made, I suppose, is a "probe change." Just in that our probes we're obviously titled differently.

    I made a change to an auto-feature of a cylinder (the nominal depth of our number levels), for troubleshooting with a part. When I went to change it back under the F9 edit hotkey, or manually in the program - I received error message:

    "The 'Cylinder (Contact' command is not supported by the crueently 'Unknown' Probe."

    Don't know a work around. Seems to be blocking me, even going back to the original saved program won't let me make an adjustment. Any experience?

    is there is a possibility that you renamed the probe, but did not rebuild it? if you look in probe utilities for this probe, does it show build info? or does it say 'no probe defined' in the lower left box? This would certainly give you a "the xxxxxxxx command is not supported by the currently 'Unknown' Probe" error message.
  • I have a customer's program in which the only change we've made, I suppose, is a "probe change." Just in that our probes we're obviously titled differently.

    I made a change to an auto-feature of a cylinder (the nominal depth of our number levels), for troubleshooting with a part. When I went to change it back under the F9 edit hotkey, or manually in the program - I received error message:

    "The 'Cylinder (Contact' command is not supported by the crueently 'Unknown' Probe."

    Don't know a work around. Seems to be blocking me, even going back to the original saved program won't let me make an adjustment. Any experience?
    Do you have the same tip angles in your probe that were in the original probe build?
  • FYI, whenever you want to open up someone else's PRG: always have them send you their PRB files along with the PRG, then you copy their probes into your probe folder and you don't get this error message and you can F9 their code.
    If you don't get their PRBs, and the issues of concern don't involve shanking or probe clearance, then you can just swap in your own. Be sure and Alt-F3 Search for every LOADPROBE command and replace it with one of yours - although if you do this be careful to swap in an analog scanning probe if they were using one or you disable their scanning features.

    My probes folders are littered with hundreds of empty probe files from me opening up customer's PRGs without getting their PRBs.
  • Sorry for the delayed response. It feels like it would have something to do to the extent of the answer Josh gave (Thank you). To answer some of the questions you've had to see if it will help anyone else in the future - I have attached a screenshot here. I did include the angles they have in their PRG (some odd ones). It seems to only have blocked me out of auto-features (cylinders, vector points, etc.). I will ask for the PRB files and see if that doesn't correct it. Thanks guys.
  • Sorry for the delayed response. It feels like it would have something to do to the extent of the answer Josh gave (Thank you). To answer some of the questions you've had to see if it will help anyone else in the future - I have attached a screenshot here. I did include the angles they have in their PRG (some odd ones). It seems to only have blocked me out of auto-features (cylinders, vector points, etc.). I will ask for the PRB files and see if that doesn't correct it. Thanks guys.


    Do you have a PC-DMIS CAD++ version?
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