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"Uknown" Probe

BCB12416
I have a customer's program in which the only change we've made, I suppose, is a "probe change." Just in that our probes we're obviously titled differently.

I made a change to an auto-feature of a cylinder (the nominal depth of our number levels), for troubleshooting with a part. When I went to change it back under the F9 edit hotkey, or manually in the program - I received error message:

"The 'Cylinder (Contact' command is not supported by the crueently 'Unknown' Probe."

Don't know a work around. Seems to be blocking me, even going back to the original saved program won't let me make an adjustment. Any experience?
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  • I have a customer's program in which the only change we've made, I suppose, is a "probe change." Just in that our probes we're obviously titled differently.

    I made a change to an auto-feature of a cylinder (the nominal depth of our number levels), for troubleshooting with a part. When I went to change it back under the F9 edit hotkey, or manually in the program - I received error message:

    "The 'Cylinder (Contact' command is not supported by the crueently 'Unknown' Probe."

    Don't know a work around. Seems to be blocking me, even going back to the original saved program won't let me make an adjustment. Any experience?

    is there is a possibility that you renamed the probe, but did not rebuild it? if you look in probe utilities for this probe, does it show build info? or does it say 'no probe defined' in the lower left box? This would certainly give you a "the xxxxxxxx command is not supported by the currently 'Unknown' Probe" error message.
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  • I have a customer's program in which the only change we've made, I suppose, is a "probe change." Just in that our probes we're obviously titled differently.

    I made a change to an auto-feature of a cylinder (the nominal depth of our number levels), for troubleshooting with a part. When I went to change it back under the F9 edit hotkey, or manually in the program - I received error message:

    "The 'Cylinder (Contact' command is not supported by the crueently 'Unknown' Probe."

    Don't know a work around. Seems to be blocking me, even going back to the original saved program won't let me make an adjustment. Any experience?

    is there is a possibility that you renamed the probe, but did not rebuild it? if you look in probe utilities for this probe, does it show build info? or does it say 'no probe defined' in the lower left box? This would certainly give you a "the xxxxxxxx command is not supported by the currently 'Unknown' Probe" error message.
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