hexagon logo

Xact measure not printing one of the axis results

Once in awhile, pc-dmis will not print out one of the axis results when using Xact measure. For example, reporting out a true position of a feature that measures in the X and Z axis. After running program, only the Z axis results show up. If I hit F9 and then OK, the X axis results will appear but next time I run the program, same thing. Only the Z axis results appear. I have maybe 5 or 6 programs where this seems to happen a lot. I have tried everything I can think of to fix this but it just doesn't work. Has anyone else run into this problem or have any suggestions?