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CMM Running super slow

PcDmis 2017 R2 SP11 on a Brown and Sharp Mistral stops to 'think' for 20-30 seconds on every move, even between hits. Programs that ran for about 10-15 minutes total, are now a few hours.

Tried taking the CMM off the network and running everything off the local drive, different user logins and elevated the CMM user to admin. Had IT check to see if anything was changed from the computer, software, antivirus side and nothing.

Anyone experience anything similar and what was the solution? Tech support at Hexagon seems to be throwing darts now to try to solve the issue.
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  • PcDmis 2017 R2 SP11 on a Brown and Sharp Mistral stops to 'think' for 20-30 seconds on every move, even between hits. Programs that ran for about 10-15 minutes total, are now a few hours.

    Tried taking the CMM off the network and running everything off the local drive, different user logins and elevated the CMM user to admin. Had IT check to see if anything was changed from the computer, software, antivirus side and nothing.

    Anyone experience anything similar and what was the solution? Tech support at Hexagon seems to be throwing darts now to try to solve the issue.


    One question I like to ask, though I do not really suspect it to be the case here, but when was the last time you rebooted the computer? Some people leave them running for days and weeks, but they really need a refresh once in a while.
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  • PcDmis 2017 R2 SP11 on a Brown and Sharp Mistral stops to 'think' for 20-30 seconds on every move, even between hits. Programs that ran for about 10-15 minutes total, are now a few hours.

    Tried taking the CMM off the network and running everything off the local drive, different user logins and elevated the CMM user to admin. Had IT check to see if anything was changed from the computer, software, antivirus side and nothing.

    Anyone experience anything similar and what was the solution? Tech support at Hexagon seems to be throwing darts now to try to solve the issue.


    One question I like to ask, though I do not really suspect it to be the case here, but when was the last time you rebooted the computer? Some people leave them running for days and weeks, but they really need a refresh once in a while.
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