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The Future of PC-DMIS BUGS

Jambo The Rambo
Hexagon reps in here? If so, can I ask why I am told to submit tickets or report bugs to help fix your software so frequently? Do you compensate my companies annual licensing fee for me talking the time to report a bug to improve YOUR software? Do I get a Hexagon coffee mug sent and an apology for hindering my job from which I make a living from? What about a t-shirt? Anything incentivized, other than its been reported and will be fixed in a SP WAY down the line when I have already figure out a work around to the issue.

I applaud the work I have seen members do to report these issues. I hope Hex, is in some way doing something for your efforts to improve their software

Thanks,

An avid PC-DMIS user from the future using PC-DMIS 2022 SP13 with a lot of the same issues with a different UI Slight smile
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  • I like to know what their excuse is for an issue found with common basic features that affected all PC-DMIS users. Then they say we missed that one. Really, it does not take a whole community of users to find an issue that affected all PC-DMIS users for a common basic feature issue. I feel like the PC-DMIS user community is the main QA for Hexagon. PC-DMIS is the only software at this level that I can have idle in the background with no program open to just on its own stop working. Yep, that PC-DMIS famous dialog window. PC-DMIS has now stop working. I had a customer that have not used PC-DMIS in over ten years ask me. Does PC-DMIS still give a serialization error? I said yep, nothing change. Then he ask me why they have not been able to figure out that issue yet after all these years. I said now, they just say well it happens less now than it did before. He said wow as he shook his head as he walk away. Nice.
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  • I like to know what their excuse is for an issue found with common basic features that affected all PC-DMIS users. Then they say we missed that one. Really, it does not take a whole community of users to find an issue that affected all PC-DMIS users for a common basic feature issue. I feel like the PC-DMIS user community is the main QA for Hexagon. PC-DMIS is the only software at this level that I can have idle in the background with no program open to just on its own stop working. Yep, that PC-DMIS famous dialog window. PC-DMIS has now stop working. I had a customer that have not used PC-DMIS in over ten years ask me. Does PC-DMIS still give a serialization error? I said yep, nothing change. Then he ask me why they have not been able to figure out that issue yet after all these years. I said now, they just say well it happens less now than it did before. He said wow as he shook his head as he walk away. Nice.
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