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The Future of PC-DMIS BUGS

Jambo The Rambo
Hexagon reps in here? If so, can I ask why I am told to submit tickets or report bugs to help fix your software so frequently? Do you compensate my companies annual licensing fee for me talking the time to report a bug to improve YOUR software? Do I get a Hexagon coffee mug sent and an apology for hindering my job from which I make a living from? What about a t-shirt? Anything incentivized, other than its been reported and will be fixed in a SP WAY down the line when I have already figure out a work around to the issue.

I applaud the work I have seen members do to report these issues. I hope Hex, is in some way doing something for your efforts to improve their software

Thanks,

An avid PC-DMIS user from the future using PC-DMIS 2022 SP13 with a lot of the same issues with a different UI Slight smile
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  • While this bug issue is going on in the form I seen this on the screen after break with PC_DMIS just there idle no program open.



    Then less than five minutes this message displayed on the other machine with a program open.

    Before this error, I find a program that has been running off and on for weeks with no issues. Now has a circle hits depth setting at 2 inches instead of .2. The program works great as long as you leave it. If I did not have to make any change to the program, I would have never known that there was an issue. PC-DMIS 2018 R1.

  • in reply to Dave Hocum
    That's what I have been told. Polyworks free viewer has caught there attention. From what I heard this will work with the CNC CMM software too. It would be the Arms first then move forward to the CMM's. It depends on the new arm and laser that's in the works.
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