Hello PC-DMIS Users,
I wanted to communicate a Help search workaround to you.
Those of you who use PC-DMIS 2019.1 and above may have noticed an issue with the Help search in our HTML5 output. Sometimes you'll type a word or phrase, and the search results will return a less-than-helpful "No Results Found" message.
The workaround is to put quotation marks around your search word or phrase. That seems to kick the search engine to yield results.
Some background on this issue:
We use Adobe’s RoboHelp 2017 to generate our HTML5 documentation output. This is a bug or issue in how they handle the search for the HTML5 output type. Unfortunately, there’s nothing we can do to fix Adobe's issue short of changing the generated output, changing documentation tools, or coming up with our own search engine.
Thankfully, the workaround doesn't seem too onerous, once you know what it is.
Regards,
Jared Hess
Hexagon Manufacturing Intelligence
Documentation Team Lead / Manager
