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Problem with PC-DMIS50 Converter - Printer not activated, error code -41

Dogboy1503
Hello everybody.
Problem in PC-DMIS CAD++Version 2013 R1 (release) x64 Build#1355 (SP6),

After updating windows, started getting error 41. I contacted the company Amyuni, and got the answer
the error code -41 is being generated because you an installed a new version of the Amyuni PDF Converter than the one the application (in your case PC-DMIS CAD) is using.
Unfortunately you need to go through PC-DMIS CAD in order to get product support. The product is licensed to them.​

This problem always appears after installing updates, but is solved by simply reinstalling the software from the directory "C:\Program Files\WAI\PC-DMIS 2013 MR1 (Release) 64-bit\PDFDriverInstallFiles\BatFileInstallPDF50 - But for some reason it's not working right now. Support Hexagon has not yet responded to my feedback form through the website.
Parents
  • Angry Today i installed mew PC -windows 7 max (SP1) and i get this error again and again.
    right after installation I get an Printer not activated, error code -30

    ​ then I reinstall the printer drivers (according to the manual) from the directory. And that's it I have Printer not activated, error code -41

    What am I doing wrong. It can not be simple.
    I'm sure I'm making a mistake somewhere, probably in a very simple step. But I don't know where.
    Installation procedure:
    1. Download distr - Metrology Software Distribution - /PC-DMIS-Versions/Release/2013_MR1> (hexagonmi.com) -
    • PC-DMIS-Versions
    • Release
    • 2013_MR1
    • SP7
    • x64
    ​2. Pcdmis2013_MR1_Release_8.1.1374.0_x64.exe​ - install
    3. Reboot PC
    4. Run PC-DMIS 2013 mr1 with admin reles
    5. PS-DMIS Setting Editor run and restore setting from backup
    6. Run program - print and get error​

    Maybe there is some mandatory software that I have not installed, I do not remember.
Reply
  • Angry Today i installed mew PC -windows 7 max (SP1) and i get this error again and again.
    right after installation I get an Printer not activated, error code -30

    ​ then I reinstall the printer drivers (according to the manual) from the directory. And that's it I have Printer not activated, error code -41

    What am I doing wrong. It can not be simple.
    I'm sure I'm making a mistake somewhere, probably in a very simple step. But I don't know where.
    Installation procedure:
    1. Download distr - Metrology Software Distribution - /PC-DMIS-Versions/Release/2013_MR1> (hexagonmi.com) -
    • PC-DMIS-Versions
    • Release
    • 2013_MR1
    • SP7
    • x64
    ​2. Pcdmis2013_MR1_Release_8.1.1374.0_x64.exe​ - install
    3. Reboot PC
    4. Run PC-DMIS 2013 mr1 with admin reles
    5. PS-DMIS Setting Editor run and restore setting from backup
    6. Run program - print and get error​

    Maybe there is some mandatory software that I have not installed, I do not remember.
Children
  • in reply to Dogboy1503
    Error code -30 happens when you try to send a print job to the PDF printer and treat it like a normal printer. This probably means the default printer in Windows is the Amyuni printer. This is not possible and you must set a different default printer in Windows, it cannot be the Amyuni printer.

    Error code -41 happens when your printer driver is not installed correctly. Either the Port is set wrong, or the installation instructions were not done correctly and the activation code was not set correctly through the installation.

    Newer version of PC-DMIS use an updated version of the printer that does not have these same flaws in the installation due to changes from Amyuni that reduce the possibility of these errors happening.
  • in reply to Dogboy1503
    Could you just "Repair" PCDMIS in the GUI settings?
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