Hello everyone.
I am new to this forum so please be patient with me.
I use Hexagon CMM global S with PCDMIS version 2019R1 OS windows 10.
Standardly we print our PDF reports thru internal PCDMIS 50 converter (Amyuni PDF converver version 5.0.1.3.)
If PDF report is printed thru
local windows admin account everything works ok.
If we use
local windows domain user PCDMIS prints in black and white.
What could be the issue causing this?
(Before you ask why every one is not using local windows admin account we as a company can not have everyone to be local admins
that would be serious security problem or why we don not upgrade to latest PCDMIS version because our company invested heavily in to other things
and our budget is thin)
What we tried so far:
We tried to reinstall and also repair PCDMIS installation under administrators account and for few days it worked. But then again it went to black and white color.
We tried to reinstall PCDMIS 50 converter from folder C:\Program Files\Hexagon\PC-DMIS 2019 R1 64-bit\PDFDriverInstallFiles it worked for some users but not others.
We tried to locate thru regedit if some parts of PCDMIS needs permissions granted them everywhere.
For example:
HKEY_CURRENT_CONFIG\Software\PC-DMIS 50 converter
HKEY_LOCAL_MACHINES\SOFTARE\Wow6432Node\Hexagon\PC-DMIS\2019 R1
HKEY_CURRENT_USER\Software\Hexagon\PC-DMIS\2019 R1
HKEY_USERS\.DEFAULT\Software\Hexagon\PC-DMIS\2019 R1
C:\Program Files\Hexagon\PC-DMIS 2019 R1 64-bit
C:\ProgramData\Hexagon\PC-DMIS\2019 R1
C:\Users\Public\Documents\Hexagon\PC-DMIS\ R1
C:\Users○\UserName\AppData\Local\Hexagon\PC-DMIS\2019 R1
When I have spare time I went thru every topic in this forum (also googled a lot) and could not locate here any solution nobody
had this problem it seems if I missed any topic with this problem please forgive me. Also nowhere in windows or PCDMIS I could
not locate in user interface radio button controls to change from black and white to color.
Thanks everyone who reads this wall of text and is trying to find out solution.
