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2023.2 release not responding with machine

We just installed the 2023.2 release on our two cmms. The issue is when we open the 2023.2 version we have the icon box machine not responding on one cmm and then with the other cmm we have an error in connect=0. A side note this was done on the night shift, I am just trying to help out and see if I could reach out here before having to get tech support if its not needed. We are currently running 2022.1 version. ​
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  • For the 'error in connect' one try this.

    Open a web browser and enter 100.0.0.1 in the address bar, this should take you to the FDC web interface screen. If this is the case then your hardware is fine and you probably simply need to set the IP address in PC-Dmis.

    Open PC-Dmis with no program open go to Edit > Machine Interface Setup and on one of the tabs in there, it should require an Ip Address.

    Enter 100.0.0.2. Port 1234

    Start the software again and it should open properly.


    I don't quite understand your description on the first one, can you clarify?

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  • For the 'error in connect' one try this.

    Open a web browser and enter 100.0.0.1 in the address bar, this should take you to the FDC web interface screen. If this is the case then your hardware is fine and you probably simply need to set the IP address in PC-Dmis.

    Open PC-Dmis with no program open go to Edit > Machine Interface Setup and on one of the tabs in there, it should require an Ip Address.

    Enter 100.0.0.2. Port 1234

    Start the software again and it should open properly.


    I don't quite understand your description on the first one, can you clarify?

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