We just installed the 2023.2 release on our two cmms. The issue is when we open the 2023.2 version we have the icon box machine not responding on one cmm and then with the other cmm we have an error in connect=0. A side note this was done on the night shift, I am just trying to help out and see if I could reach out here before having to get tech support if its not needed. We are currently running 2022.1 version.
Start settings editor for 2022.1 version.
Connect to your 2022.1 version in the settings editor.
Backup settings.
Close settings editor.
Start settings editor for 2023.2 version.
Import the setting you backed up from the previous version.
Close settings editor.
Start PC-DMIS 2023.2.
Seems to me that the automagical settings migration for newer version isn't really mature.
neil.challinor Shouldn't this happen automagically upon installing the new version/running the new version as admin the first time? Maybe this wasn't done (running as admin)?
Heather W Did your night shift run PC-DMIS as admin directly after the install (this is a must for the migration/file/folder permissions to work)?
Start settings editor for 2022.1 version.
Connect to your 2022.1 version in the settings editor.
Backup settings.
Close settings editor.
Start settings editor for 2023.2 version.
Import the setting you backed up from the previous version.
Close settings editor.
Start PC-DMIS 2023.2.
Seems to me that the automagical settings migration for newer version isn't really mature.
neil.challinor Shouldn't this happen automagically upon installing the new version/running the new version as admin the first time? Maybe this wasn't done (running as admin)?
Heather W Did your night shift run PC-DMIS as admin directly after the install (this is a must for the migration/file/folder permissions to work)?
