hexagon logo

My tip broke during calibration

Hello, I hope everyone is well!
Yesterday I had a problem during the calibration of my tip on the sphere. It finished the calibration and instead of going up to the end of the measurement, it went down hard and broke.

The tip size was correct, the error that appeared was:

I put another tip like this later and it calibrated without any problems.
Has this calibration problem ever happened to anyone or does anyone know what could have happened?

thanks for any help!​