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Software Crashing Issue

Good morning ya'll,
I'm running V2023.1 on a global green 07.10.07
Over the last few days, I have been having issues with PC-DMIS crashing when I hit F9 on random features. I updated not long ago to V2023 from V2019 after we had a hard drive failure. asides from a controller connection issue during the install and losing the probe profiles things went pretty smoothly.
Has anyone else had a similar crashing issue and where you able to determine if it's a bug issue or a hardware issue? I can't seem to find anything in patch notes indicating this issue specifically so I'm thinking something else in the computer may be failing causing the issue. I do find it odd that the crash ONLY occurs when I hit F9 to edit a feature in the edit window. I have submitted error reports, but I have never gotten any direct feedback as a result of submitting reports so I'm hoping the community may have had the same issue and can shed some light into my problem.
Thanks in advance! Slight smile
Parents
  • Myself and my department are currently having a similar issue, after talks with hexagon though no one seems to know the issue or work arounds with it, but it does come from using the Edit feature in the program. Everything has been checked and set up by hexagon themselves and even now we still have crash's when selecting a auto-feature. anyone managed to get a way around it as of yet?
Reply
  • Myself and my department are currently having a similar issue, after talks with hexagon though no one seems to know the issue or work arounds with it, but it does come from using the Edit feature in the program. Everything has been checked and set up by hexagon themselves and even now we still have crash's when selecting a auto-feature. anyone managed to get a way around it as of yet?
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