Good morning ya'll,
I'm running V2023.1 on a global green 07.10.07
Over the last few days, I have been having issues with PC-DMIS crashing when I hit F9 on random features. I updated not long ago to V2023 from V2019 after we had a hard drive failure. asides from a controller connection issue during the install and losing the probe profiles things went pretty smoothly.
Has anyone else had a similar crashing issue and where you able to determine if it's a bug issue or a hardware issue? I can't seem to find anything in patch notes indicating this issue specifically so I'm thinking something else in the computer may be failing causing the issue. I do find it odd that the crash ONLY occurs when I hit F9 to edit a feature in the edit window. I have submitted error reports, but I have never gotten any direct feedback as a result of submitting reports so I'm hoping the community may have had the same issue and can shed some light into my problem.
Thanks in advance!
This has now turned into a larger issue as I got a dreaded PHM overload error Saturday in the middle of running a routine when it was switching wrist angles. Friday, I had a strong smell of what I can only describe as a "hot electrical" while I was measuring parts. I'm assuming something shorted out possibly. Now the head will not seat at all, and I can't even open a program to edit offline now as it seems all connection has been lost.
Management put in the service call to Hexagon this morning so I hope this can get resolved once a tech comes to investigate.
This has now turned into a larger issue as I got a dreaded PHM overload error Saturday in the middle of running a routine when it was switching wrist angles. Friday, I had a strong smell of what I can only describe as a "hot electrical" while I was measuring parts. I'm assuming something shorted out possibly. Now the head will not seat at all, and I can't even open a program to edit offline now as it seems all connection has been lost.
Management put in the service call to Hexagon this morning so I hope this can get resolved once a tech comes to investigate.