hexagon logo

Star probe stops in the middle of the program

Hi 

My star probe suddenly stops in the middle of the program. It looses connection. I have to touch it a little and control Z again to make it work. My probe is not heavy and i use blue cap module. 

After calibrating the probe it stops doing that but then in few days it will again starts stopping randomly while checking a part. 

Parents
  • On the bottom of the module can you verify if the pins are protruding at all? Image below is the pins I am referencing. I know I have seen some of these pins protrude a bit. Usually when someone new is using the CMM and goes too hard in Z onto a part, pushing the probe tip back into the module a little. I do know that you are using blue, which is the light force module. Are you getting false triggers as well with the star probe? Or just unseating?

Reply
  • On the bottom of the module can you verify if the pins are protruding at all? Image below is the pins I am referencing. I know I have seen some of these pins protrude a bit. Usually when someone new is using the CMM and goes too hard in Z onto a part, pushing the probe tip back into the module a little. I do know that you are using blue, which is the light force module. Are you getting false triggers as well with the star probe? Or just unseating?

Children