probe tip not measuring correctly

What's going on here? please help.

Awhile back I removed my 6mm ball and replaced it with a 2 mm ball. Now I have a need for the 6mm ball, however use the 2mm ball frequently so I replaced a point probe with the 6mm ball. When I attemp to calibrate this probe it displays that it is probe #3, however my 3mm probe is also probe #3. When I open CIMCORE Arm Utilites with the probe hooked into the romer I get a message stating that Probe XXXXXXX has not been calibrated on this arm. Press yes to calibrate, no to cancel. After pressing yes I get to the point in to calibration to take my points and then it freezes, can't take points or exit the calibration. I am still able to calibrate my other probes, so it must be something with this specific probe.

I was thinking if I could get my arm data opened up and change the probe number so I do not have two #3's it might have fixed my issue...but that itself lead me to my next issue. It appears I do not have an "armdata" folder. (See attached screenshot)

If your using Cimcore Utilities for your arm, open up C:\Program Files\CIMCORE\WinRDS\armdata

Thank you in advance for your help

What's going on here? please help.

Awhile back I removed my 6mm ball and replaced it with a 2 mm ball. Now I have a need for the 6mm ball, however use the 2mm ball frequently so I replaced a point probe with the 6mm ball. When I attemp to calibrate this probe it displays that it is probe #3, however my 3mm probe is also probe #3. When I open CIMCORE Arm Utilites with the probe hooked into the romer I get a message stating that Probe XXXXXXX has not been calibrated on this arm. Press yes to calibrate, no to cancel. After pressing yes I get to the point in to calibration to take my points and then it freezes, can't take points or exit the calibration. I am still able to calibrate my other probes, so it must be something with this specific probe.

I was thinking if I could get my arm data opened up and change the probe number so I do not have two #3's it might have fixed my issue...but that itself lead me to my next issue. It appears I do not have an "armdata" folder. (See attached screenshot)

If your using Cimcore Utilities for your arm, open up C:\Program Files\CIMCORE\WinRDS\armdata

Thank you in advance for your help