i have used faro with the faro software and had no problem but pcdmis is entirely unique creature in that is not user friendly and the support from hexagon and hartwig that i was told i would get and what i have recieved has been 180 degrees from each other to begin i think this is a big part of the problem they sent me to class the last week in feb. we did not recieve our arm until march 20. so for several weeks i had nothing to use or practice with so it does seem to me that this foriegn to me i may be asking beginner questions but this forum is a last resort because i am not getting the support from hartwig or hexagon i have yet to here from Colin Simithraaratchy i emailed with no response i am sorry for wasting everyones time all i can say is if you dont have the time to respond then dont i understand. i hope i dont offend anyone i at my last rope and about ready to give up and put this piece of equipment up and never use it because myself and the other gentlemen who went to the pcdmis portable training can not figure this this thing out.
i have used faro with the faro software and had no problem but pcdmis is entirely unique creature in that is not user friendly and the support from hexagon and hartwig that i was told i would get and what i have recieved has been 180 degrees from each other to begin i think this is a big part of the problem they sent me to class the last week in feb. we did not recieve our arm until march 20. so for several weeks i had nothing to use or practice with so it does seem to me that this foriegn to me i may be asking beginner questions but this forum is a last resort because i am not getting the support from hartwig or hexagon i have yet to here from Colin Simithraaratchy i emailed with no response i am sorry for wasting everyones time all i can say is if you dont have the time to respond then dont i understand. i hope i dont offend anyone i at my last rope and about ready to give up and put this piece of equipment up and never use it because myself and the other gentlemen who went to the pcdmis portable training can not figure this this thing out.
