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2011MR1 Win7: non Admin user and app: slow taking points.

I am running PC-DMIS 2011MR1 Win 7 machine and WinRDS 7.1.5 (I have set it up where everyone can change the WAI Reg keys). Security here does NOT allow inspectors to either run with admin rights, or run PC-DMIS with admin rights.

When one of the IT techs logs in with admin rights, this version runs very well. It is better than anything I have seen before. However, if I log in as an inspector, I get problems.

So I am trying to run as a normal user. When I do that, I get sluggish reponse when trying to take points. When I try to take a point, it takes 4 to 10 seconds before PC-DMIS registers the point. I hear the beep, when I press the key. But PC-DMIS screen does not change to the next prompt for some time.

If I wait long enough I can get through my program.

Anybody had this before?


Thanks, Jan.
Parents
  • I have seen this issue on both portable and bridge CMM versions of PC-DMIS 2011 MR1. There is an issue with how it reacts with the Windows registry depending on whether or not you are logged in as administrator. It seems to be isolated to Windows 7, but, just as strange it reacts differently among different pc's of the same brand, model, configuration. There are two things here that you can look into. 1. There were at one time, two different installer packages out there for 2011 MR1. One of them is buggy as all get out, the other works pretty good as long as it is launched under administrator. The good installer was labeled 2011 MR1 custom. Now, the next item you can do is handling the administrator problem. Of course you don't want everyone running under an administrator level for obvious reasons, however, your IT guys can create special desktop shortcuts which will launch PC-DMIS as if it is signed in as an administrator. This worked for me, and, I haven't had any issues since. Since the shortcut doesn't give away any information as far as administrator logins, and, it keeps you from having to bug them with it most good IT guys have no problem doing this as it is isolated to this application only. That's about as much as I can offer you, considering your description, that sounds like it would work for you. If your IT has any issues creating the shortcut or anything, let me know and I will be happy to send you the shortcut creation protocol.

    dccfreak
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  • I have seen this issue on both portable and bridge CMM versions of PC-DMIS 2011 MR1. There is an issue with how it reacts with the Windows registry depending on whether or not you are logged in as administrator. It seems to be isolated to Windows 7, but, just as strange it reacts differently among different pc's of the same brand, model, configuration. There are two things here that you can look into. 1. There were at one time, two different installer packages out there for 2011 MR1. One of them is buggy as all get out, the other works pretty good as long as it is launched under administrator. The good installer was labeled 2011 MR1 custom. Now, the next item you can do is handling the administrator problem. Of course you don't want everyone running under an administrator level for obvious reasons, however, your IT guys can create special desktop shortcuts which will launch PC-DMIS as if it is signed in as an administrator. This worked for me, and, I haven't had any issues since. Since the shortcut doesn't give away any information as far as administrator logins, and, it keeps you from having to bug them with it most good IT guys have no problem doing this as it is isolated to this application only. That's about as much as I can offer you, considering your description, that sounds like it would work for you. If your IT has any issues creating the shortcut or anything, let me know and I will be happy to send you the shortcut creation protocol.

    dccfreak
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