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Probe diameter vs. probe thickness

maalford
I ran across an issue the other day I have not seen before. I run 2013 MR1 and ran my program twice successfully, went to measure the third part and all my measurements were off by the radius of my probe tip. Upon investigation i found that the probe diameter was scaled to 1/25.4 the probe thickness. I don't know how this could happen automatically, because i did not mess with any of these settings. For some reason, PC-DMIS thinks that my thickness is in inches and tries to convert the diameter to mm, causing the scaling issue. Which still doesn't make sense that my measurements are only off by the radius of my probe tip, when in actuality should be off by more if it thinks the probe diameter is 1/25.4 the size of what it actually should be.

I then wrote a quick program using 2012 and all 3 of our probes work in 2012 without fail.

Any suggestions out there on what could have happened and how to fix it would be greatly appreciated, unless this is some sort of bug that I will need to get fixed.
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  • Already checked both of your suggestions, but neither of them worked. I submitted a ticket to PC-DMIS and here is what they said "There is a known issue in PCDMIS 2013 MR1 related to probe compensation. Currently, the work around is to close PCDMIS, delete all "PRB" files from your computer, then launch PCDMIS 2013 MR 1 again. Somehow the prb's get corrupted and deleting them resolves the issue."

    I deleteded my probes out of my probe search directory and launched PC-DMIS again, but after i run the program once, the probe files get corrupted again. I dont know if i need to delete the probe files from all their storage areas and not just the probe search directory? Also, not sure if i need to completely delete 2013 MR1 and re-install it to fix the problem?

    In otherwords, I FOUND A BUG, but thanks for trying to help JEFMAN. I have submitted two questions on here and both times you tried to answer, i appreciate it.
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  • Already checked both of your suggestions, but neither of them worked. I submitted a ticket to PC-DMIS and here is what they said "There is a known issue in PCDMIS 2013 MR1 related to probe compensation. Currently, the work around is to close PCDMIS, delete all "PRB" files from your computer, then launch PCDMIS 2013 MR 1 again. Somehow the prb's get corrupted and deleting them resolves the issue."

    I deleteded my probes out of my probe search directory and launched PC-DMIS again, but after i run the program once, the probe files get corrupted again. I dont know if i need to delete the probe files from all their storage areas and not just the probe search directory? Also, not sure if i need to completely delete 2013 MR1 and re-install it to fix the problem?

    In otherwords, I FOUND A BUG, but thanks for trying to help JEFMAN. I have submitted two questions on here and both times you tried to answer, i appreciate it.
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