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Offline Licence

Scott Staral @ WAFCO
We bought an offline seat for our Romer arm.

I entered the licence code from the entitlement certificate.

When I try to open an existing program, all the points that were taken with the RS1 laser show up in red in the edit window and PC DMIS tells me that my portlock settings do not allow use of this probe type. See screen shot below. Also if I try to start a new program and load the RS1 laser, it tells me the same thing.

I contacted tech support and they told me: Go to the computer that has the Online version of PCDMIS and copy all of the *.prb files from the folder:
C:\Users\Public\Documents\WAI\PC-DMIS\2014.1 to a memory stick.

Take that memory stick to your Offline computer and paste the files into the same folder.

When you open a part program in PCDMIS you should be able to select the probes that got put in that folder.


The probes were already in that directory because I have been programming offline on this computer by using the physical portlock for several months now. I responded to tech support telling them this and now I haven't heard back from them in two days.

Does anyone have any other ideas? I think the licence code they gave isn't correct or something like that?




  • I vaguely remember something about appending -RDSRomer or some such to the file name inside of the properties of the .exe. Have you looked into that? (Is it even still a thing? I dunno).

    It could also be possible that you did not end up with a 'portable' license? I know the software is not different, so it might be that your license has the wrong permissions?
  • If you are NOT using the Romer when you are making these programs, you didn't need to purchase a second 'seat' of the software as the Romer 'version' of PCdmis is also an offline seat. You don't need to be plugged into the arm and the arm on to use it.
  • If you are NOT using the Romer when you are making these programs, you didn't need to purchase a second 'seat' of the software as the Romer 'version' of PCdmis is also an offline seat. You don't need to be plugged into the arm and the arm on to use it.

    I know that. I have been offline programming at my desktop( not connected to the arm) with the portlock plugged into the usb port. When my helper comes down at around 10:30 in the morning, she basically just scans parts for me, I have to stop programming and then go do other stuff. I'm jumping around to too many things and it's hard to keep track where I am at on what project.

    So we bought another offline seat.
  • I vaguely remember something about appending -RDSRomer or some such to the file name inside of the properties of the .exe. Have you looked into that? (Is it even still a thing? I dunno).

    It could also be possible that you did not end up with a 'portable' license? I know the software is not different, so it might be that your license has the wrong permissions?

    The Software Entitlement Certificate states "PC-DMIS Interface - Romer RDS ( ARM ) " Wouldn't tech support be able to tell me if I have the wrong permissions? That is what it sounds like to me. It has been two days since I last heard from them. I don't know about the -RDSRomer thing you mention above....I never needed anything like that when I had the portlock plugged in.
  • Are you using a different computer for your offline seat than you were using when you programmed with the Portable port lock?
  • same computer.


    If I re-run the PC-DMIS install and say I have a hasp, then plug the portlock in, I do not get that message.
  • Hmm, I'm completely out of ideas then. Sorry.
  • It *sounds* like your software license is missing the laser probe type. I think you can expand the license in CLM Tools Local Admin and see exactly what options are in the license. Compare that to what you see in custprog.exe for the portlock.
  • I emailed the person who sent me the license certificate( she originally sent me to tech support ) and she had Dan O'Dale from the Romer Tech Support call me. He did a Team Viewer session on my computer and came to the conclusion that the license is missing some information. They are going to send me a new one today.
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