I entered the licence code from the entitlement certificate.
When I try to open an existing program, all the points that were taken with the RS1 laser show up in red in the edit window and PC DMIS tells me that my portlock settings do not allow use of this probe type. See screen shot below. Also if I try to start a new program and load the RS1 laser, it tells me the same thing.
I contacted tech support and they told me: Go to the computer that has the Online version of PCDMIS and copy all of the *.prb files from the folder:
C:\Users\Public\Documents\WAI\PC-DMIS\2014.1 to a memory stick.
Take that memory stick to your Offline computer and paste the files into the same folder.
When you open a part program in PCDMIS you should be able to select the probes that got put in that folder.
The probes were already in that directory because I have been programming offline on this computer by using the physical portlock for several months now. I responded to tech support telling them this and now I haven't heard back from them in two days.
Does anyone have any other ideas? I think the licence code they gave isn't correct or something like that?
