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Offline ability

Scott Staral @ WAFCO
When did Hexagon do away with the offline ability of the PC DMIS portable? I know I used to be able program offline.

I recently updated my portlock with our current sma settings. today I wanted to start programming a new part offline and the software wouldn't let me load any probes. Sent a ticket into tech support asking if something got left out of our port lock settings. below is the response I got back from tech support:

Scott,

According to my records this portlock (XXXXXXXX) is meant to interface with your Absolute romer arm. This would prevent offline programming. The update file sent to you on ticket-58891 was programmed correctly according to the provided module list.

Please let me know if you have any additional questions.

Regards,



Parents
  • After responding to tech support's response above asking them WTF are they talking about, tech support called me and we did a team viewer session. They were able to insert a probe into the program via the menu options: insert>hardware>probe. I never had to do it that way before.

    I just realized something, when I started the new program, I opened it in the machine1 option instead of offline, so the initial probe tool box never opened. Even after I closed the program out and tried re-opening in offline mode.

    I just tried starting another new program this morning, and started it in the offline option and everything works.

    It was my mistake.
Reply
  • After responding to tech support's response above asking them WTF are they talking about, tech support called me and we did a team viewer session. They were able to insert a probe into the program via the menu options: insert>hardware>probe. I never had to do it that way before.

    I just realized something, when I started the new program, I opened it in the machine1 option instead of offline, so the initial probe tool box never opened. Even after I closed the program out and tried re-opening in offline mode.

    I just tried starting another new program this morning, and started it in the offline option and everything works.

    It was my mistake.
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