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Romer Help

We recently got a new laptop for our Romer arm and after a week of problems with the install on windows 10, we got it working.

Now when we are measuring features there is a long delay between the time we take a point and when it records on pc-dmis, not only that, but there is a delay with everything you click on, on the screen(like opening the alignment box, clicking on a feature, etc...)

Is there any suggestion for settings to change to try and avoid calling Tech Support again?
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