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Hexagon SF 4.5.4 Probe Head issues

The original head (HH-MI-M) that came with the unit will not support the length and weight of probe architecture that I need to use. I ordered a HH-MI head. The HH-MI head came with a 5 pin to 5 pin cable. There was already a 5 pin hanging out of the column so I just hooked it up and went on my way. Well, the new head is acting like a goofball. Pcdmis 2019 R1 btw. I keep getting probe deflections on move points. I turned up the touch trigger force (on the back of the head) to maximum. This helped while manually moving the head. However, when calibrating and running pgms it will error out during moves all of the time. I took the head off and took apart the column that holds the head. To my surprise the other end of the 5 pin goes into a serial port. Here is the main question: Can I simply swap out a HH-MI-M head to a HH-MI head and keep the same cable or is this causing the problems? Do I need an adapter? If this isn't it, then I have no idea what is going on! Please help! FYI- My probe weight is 11.5g and length is 85mm. HH-MI head can support up to 100mm extensions.