We got a new 3mm probe for our Romer arm. Someone else here says that they calibrated the probe and that it was ready for use. I keep getting an error saying "Unknown probe file: Romer_Probe4. Check usrprobedat." This error occurs in PCDMIS. I've gone back thru the directions to install the probe as if it hasn't been done yet but I still have the error. Does anyone know what is going wrong? Any suggestions will be appreciated.
It sounds like the probe is not being recognized by WinRDS.
Try performing a search for the "usrprobedat" file, it will more than likely be in the WinRDS folder.
If it's not there, your best bet is to contact tech support.