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stops taking points

I just got a new laptop for my Romer 3000I arm and the IT department loaded all the software. Now I start a new program and all is fine, but it just quits taking points. I'm using verstion 4.2MR1 with WINRDS 5.03.

I can shutdown PCDMIS and restart and it will work. I can go into arm Cimcore arm utilities and it will take points.

Anyone have any suggestions before I try a PCDMIS reinstall?