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Upgrade nightmare

So we attempted to upgrade to pcdmis vision 2011 on our Tesavisio DCC. After an entire day of extreme frustration, it finally installed. Problem is, the earlier version is now gone! And what's worse is that all of our existing cmm programs won't run correctly now! This is absolutely unbelievable! Without being the expert here, it appears that some data files regarding probe data have a new format now which don't work with both versions. Measured dims are not right. So, after a day of walking in circles stunned by the fact that this could even happen, we spent even more time restoring the 4.2 version (stable and runs good) from our backups.

I use a lot of high end software such as GibbsCAM and Photoshop. Updating these applications is quick and easy and always with back-compatibility of existing files. How can pcdmis be so lame, especially at the price and gouging of users with the annual contract?
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  • Installing CMM softwares (especially PCDMIS) is not like installing others, where the old stuff will run with the new stuff.

    For PCDMIS, all "old" programs and probe files must be copied into a seperate directory if they are needed for the "old" version (as they will be). Installing a new version updates all the probe/program files, so they usuallu become incompatible with the old version.

    There are (were?) several posts here with user-developed instructions for new version installs. Try a forum search and see what turns up. It has been several years since I installed a "new" version (4.2), so some things may be the same but others will surely be different with the newer versions.
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  • Installing CMM softwares (especially PCDMIS) is not like installing others, where the old stuff will run with the new stuff.

    For PCDMIS, all "old" programs and probe files must be copied into a seperate directory if they are needed for the "old" version (as they will be). Installing a new version updates all the probe/program files, so they usuallu become incompatible with the old version.

    There are (were?) several posts here with user-developed instructions for new version installs. Try a forum search and see what turns up. It has been several years since I installed a "new" version (4.2), so some things may be the same but others will surely be different with the newer versions.
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