If the machine was working normally and then suddenly stopped working, always failing with the comm init failure and no stage motion, another thing to check is the driver status in the Windows Device Manager. Look for the QC5000 entry, double click it, and look at the status. It should say device is working properly if all is well. If you uninstalled PCDMIS with a portlock software key correctly configured for TESA 300 hardware, it will uninstall the driver. Conversely if you install PCDMIS with this portlock configuration it will install the driver.
If the machine was working normally and then suddenly stopped working, always failing with the comm init failure and no stage motion, another thing to check is the driver status in the Windows Device Manager. Look for the QC5000 entry, double click it, and look at the status. It should say device is working properly if all is well. If you uninstalled PCDMIS with a portlock software key correctly configured for TESA 300 hardware, it will uninstall the driver. Conversely if you install PCDMIS with this portlock configuration it will install the driver.
