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IJK problems with tactile and optics

sealevel
I'm at a new company so the Optiv Performance 443 is a new beast to me. Apparently this machine was a floor demo from Hexagon R.I. and was giving the last guy problems as well, but no one here remembers exactly what they were. Anyway, here's my problem....Every probe or camera I build is stuck with the same bad IJKs: <.45399> <.0005> <.89101>
I try to edit the IJK values in the probe utilities but the numbers won't stick.
Another annoyance is that the sliders to set the illumination value for top, bottom and ring lights are real funky. I move the slider up to 95 or so and get no light, then above that it turns everything full-blown white.
Any help or suggestions would be greatly appreciated!
edit: I should add am using 2015.1 sp10 and 2016 sp8.
Parents
  • thank you both for the replies! I have the Hex slide/plate and the HexaVision 102 training manual (with the 'don't break the calibration chain' stuff) and was able to do a full calibration (Optic center, Optics, Illumination and Probe Offset) But I don't trust results because of the jaspered IJKs for both optical and tactile. I get the following IJKs no matter what I try to build, be it a probe tip or camera.


    The weird thing is that if I open any program OFFLINE at the Optiv, I can enter in IJK of 0,0,1 and it sticks. This makes me think there is something f'd up with the machine. Again, thx you guys for reading this.......
    Attached Files
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  • thank you both for the replies! I have the Hex slide/plate and the HexaVision 102 training manual (with the 'don't break the calibration chain' stuff) and was able to do a full calibration (Optic center, Optics, Illumination and Probe Offset) But I don't trust results because of the jaspered IJKs for both optical and tactile. I get the following IJKs no matter what I try to build, be it a probe tip or camera.


    The weird thing is that if I open any program OFFLINE at the Optiv, I can enter in IJK of 0,0,1 and it sticks. This makes me think there is something f'd up with the machine. Again, thx you guys for reading this.......
    Attached Files
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