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Optical Calibration Standard targets seem out of sequence - vision probe calibration

I'm not sure what details are really relevant here, because I'm pretty new to this. Let me start with what I think are the relevant details behind the error message, and then later fill in what may not be useful Slight smile
Machine: Tesa Visio 300 DCC
PCDMIS Version 2010 R2 Pro Disappointed )(Cad seems really nice!)
Other Symptoms: PCDMIS says it cannot zoom, that I need to recalibrate
Calibration Slide: Just bought the quite expensive calibration slide direct from hexagon PN 25-1234-02
FrameGrabber: IDS Falcon
Windows 10 x64

So here's what I tried. I went into the probe setup, clicked measure. I tried calibrate optical center, but when I click the ++ button PCDMIS happily gives me the message "Attempted to move outside calibrated range- Ple re-calibrate optics." … Well, I thought that's what I was trying to do!
Fine, I manually moved the zoom....maybe not the best thing for accuracy....and did the center calibration. It was fairly close.
I then go to calibrate optics. The only option for calibration standard not disabled is "Hexagon Metrology slide", which, as far as I know, is what I bought.
Under the calibrate group I selected "Pixel Size" only (KISS to begin with)
Under settings Illumination is "Bottom Light"
Focus Lens N.A. is 0.00 and Range is 1.856 (Not really sure what those are for, so I didn't touch them)
I hit calibrate
The light level changes a bit, and it goes through the 3 popups about being aligned, cleaned, etc. I read the model number for the slide off the video of the machine, so I'm fairly confident its face up Slight smile
I let it do its focus. I've tried this step all around the slide. Nothing seems to make a difference there...
It then asks to center the rectangular targets. I assume this is the rectangles in rectangles...so I do....
It then adjusts light again, and draws some autoline boxes around the outermost rectangle. Then it complains with the message in the topic. I'll include a screenshot from the calibration to make sure I'm not doing something incredibly stupid. Also including the part number in the view in case I'm not supposed to be able to read it normally Slight smile

I suspect I have more than one problem....






Parents
  • Other likely irrelevant details:
    I bought the machine used, and "broken". I suspected it took a surge, and being a software engineer with a strong background in electronics, I gambled that I could repair the machine. So far the gable paid off. It had an x axis issue where it wouldn't home. It ended up needing a new glass scale encoder and a new servo amp (along with fixing the software settings that someone messed with trying to "fix" it. All axes home, and I can take measurements....just with the zoom fixed. Why suspect a surge? They said they had already replaced the power supply, and motherboard. By power supply they meant both the computer's supply and the CMM's power supply. seems like a surge was quite likely.
    The Computer this is running on is a new core i5 9th gen on windows 10 x64. (Yup, you can still get motherboards with 2 pci slots!) I'm using the IDS Falcon video capture since the matrox card ridiculously doesn't support x64.
    I'm about to try switching back to the original computer/capture card just to factor that out, but I strongly suspect software configuration.
Reply
  • Other likely irrelevant details:
    I bought the machine used, and "broken". I suspected it took a surge, and being a software engineer with a strong background in electronics, I gambled that I could repair the machine. So far the gable paid off. It had an x axis issue where it wouldn't home. It ended up needing a new glass scale encoder and a new servo amp (along with fixing the software settings that someone messed with trying to "fix" it. All axes home, and I can take measurements....just with the zoom fixed. Why suspect a surge? They said they had already replaced the power supply, and motherboard. By power supply they meant both the computer's supply and the CMM's power supply. seems like a surge was quite likely.
    The Computer this is running on is a new core i5 9th gen on windows 10 x64. (Yup, you can still get motherboards with 2 pci slots!) I'm using the IDS Falcon video capture since the matrox card ridiculously doesn't support x64.
    I'm about to try switching back to the original computer/capture card just to factor that out, but I strongly suspect software configuration.
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