PC upgrade for Vision CMM

I guess I'm about out of help 'advice' for the Optiv issues you're experiencing.
MD, you are running old/new Demon version the same, right? Just a new PC is all, right?
My last suggestion would be to uninstall the Demon. If you have local admin rights, via control panel - system restore to prior to your initial fresh PC-DMIS install. Reboot. And try to reinstall ( as Admin) the Demon... making sure those six files I listed are in place before you install.
If those files didn't exist before your latest install, Demon can then install itself, hosing an installation with a zillion registry issues, and won't tell you, until you open. Those (6) files when missing, hosed our Optiv, and I needed about 3 days of on-the-phone with a Hexagon GURU from Rhode Island to get ours back up.
My personal opinion? There are lots of Hex techs they might send you to fix your machine, but regarding an Optiv?, maybe you can count expert Optiv techs on less than one hand.
Good luck, MD!

I guess I'm about out of help 'advice' for the Optiv issues you're experiencing.
MD, you are running old/new Demon version the same, right? Just a new PC is all, right?
My last suggestion would be to uninstall the Demon. If you have local admin rights, via control panel - system restore to prior to your initial fresh PC-DMIS install. Reboot. And try to reinstall ( as Admin) the Demon... making sure those six files I listed are in place before you install.
If those files didn't exist before your latest install, Demon can then install itself, hosing an installation with a zillion registry issues, and won't tell you, until you open. Those (6) files when missing, hosed our Optiv, and I needed about 3 days of on-the-phone with a Hexagon GURU from Rhode Island to get ours back up.
My personal opinion? There are lots of Hex techs they might send you to fix your machine, but regarding an Optiv?, maybe you can count expert Optiv techs on less than one hand.
Good luck, MD!