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Framegrabber BS

sealevel
Hey folks,

Anyone deal with this problem (link):

https://support.hexagonmi.com/s/article/I-have-no-live-image-for-the-camera-and-a-PC-DMIS-Framegrabber-initialization-error-How-do-I-fix-this-1527312543620

Tried the Hexagon 'solution' - but I don't think so! The camera went south for no reason. And... it remains a "NO" I'm not available.
Any ideas??
Thanks!

(see images from the camera manager)


​



But Hey!! The camera manager says this too! :



Whoaaa. The Mycrona guys in the Black Forest left town... and left us Optiv customers holding 2 LBs of s*it in a 1LB bag. Rolling eyes
Parents
  • I should have included that:
    "Framegrabber initialization error - Unable to load WAI_FRAMEGRABBER.DLL due to missing dependent dlls. Please check Frame Grabber Device Drivers are installed correctly."
    ​
    is NOT the error I get.
    THIS cackle from the Hexagon site IS the error message, but I have NO IDEA where I'm going to locate the 6220_1.ini​ file.::::::::::::: WHO is the ENGINEERING who has the stock .ini file?????
    THIS is the error I get:



    CMM-V, Optiv 321, Optiv Classic 443 - PC-DMIS Vision

    Cause:
    When creating new programs or running old programs and getting a framegrabber initialization error, there are two primary issues known which prevent the camera from initializing:
    • The Ueye, (digital), camera is missing the ini file (for instance, 6220_1.ini is the stock file required in PC-DMIS).
    • The Digital Ueye camera communicates through an IP connection and the connection.has been disrupted or lost.

    Solution:
    • Copy over a stock ini file received from engineering. The location for this file is C:\ProgramData\WAI\PC-DMIS\2015.0. (Note: in PC-DMIS 2016 and higher "WAI" in the path is replaced with "Hexagon")
    • Open the Ueye IDS Camera Manager utility/interface. Use the Automatic ETH(ernet) Configuration button to reset the camera ethernet connection.
    BUT.... the second suggested solution in red is what I posted in the initial post. Sunglasses
    ​
Reply
  • I should have included that:
    "Framegrabber initialization error - Unable to load WAI_FRAMEGRABBER.DLL due to missing dependent dlls. Please check Frame Grabber Device Drivers are installed correctly."
    ​
    is NOT the error I get.
    THIS cackle from the Hexagon site IS the error message, but I have NO IDEA where I'm going to locate the 6220_1.ini​ file.::::::::::::: WHO is the ENGINEERING who has the stock .ini file?????
    THIS is the error I get:



    CMM-V, Optiv 321, Optiv Classic 443 - PC-DMIS Vision

    Cause:
    When creating new programs or running old programs and getting a framegrabber initialization error, there are two primary issues known which prevent the camera from initializing:
    • The Ueye, (digital), camera is missing the ini file (for instance, 6220_1.ini is the stock file required in PC-DMIS).
    • The Digital Ueye camera communicates through an IP connection and the connection.has been disrupted or lost.

    Solution:
    • Copy over a stock ini file received from engineering. The location for this file is C:\ProgramData\WAI\PC-DMIS\2015.0. (Note: in PC-DMIS 2016 and higher "WAI" in the path is replaced with "Hexagon")
    • Open the Ueye IDS Camera Manager utility/interface. Use the Automatic ETH(ernet) Configuration button to reset the camera ethernet connection.
    BUT.... the second suggested solution in red is what I posted in the initial post. Sunglasses
    ​
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