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Framegrabber BS

sealevel
Hey folks,

Anyone deal with this problem (link):

https://support.hexagonmi.com/s/article/I-have-no-live-image-for-the-camera-and-a-PC-DMIS-Framegrabber-initialization-error-How-do-I-fix-this-1527312543620

Tried the Hexagon 'solution' - but I don't think so! The camera went south for no reason. And... it remains a "NO" I'm not available.
Any ideas??
Thanks!

(see images from the camera manager)


​



But Hey!! The camera manager says this too! :



Whoaaa. The Mycrona guys in the Black Forest left town... and left us Optiv customers holding 2 LBs of s*it in a 1LB bag. Rolling eyes
Parents
  • LÔÔks like I'm going to need to pester Doug again. Can't believe it, but after sitting for a few days, I went to use the machine and...... what!!??? the camera is on vacation again. SAME errors.
    I know the facility pushes windows updates and patches on a regular basis, but this time it doesn't look like they jaspered anything - BUT:::::::
    now the IDS camera manager shows the camera is free and available.
    I open up the Demon - poof! the camera immediately goes south in the camera manager. OK....
    so I try next time only using the uEYE cockpit utility - to see if it is the Demon that's the problem. No. As soon as I click to get a live video feed, the camera dies.
    I have to ipconfig /release then ipconfig /renew the IP addresses to get the camera manager to see the camera again. Then, the camera dies again no matter what utility asks the camera to start.
    It's also weird.... if I unplug, then put back in the ethernet cable, the camera shows in cam manager again... BUT that connection is just for normal network shenanigans.. not for the camera to talk to the PC and the dedicated network card in the computer case. AAAAAAAAARGH!
    ( and I'm already using the biggest sledgehammer we have in our lab arsenal ) Rolling eyes
Reply
  • LÔÔks like I'm going to need to pester Doug again. Can't believe it, but after sitting for a few days, I went to use the machine and...... what!!??? the camera is on vacation again. SAME errors.
    I know the facility pushes windows updates and patches on a regular basis, but this time it doesn't look like they jaspered anything - BUT:::::::
    now the IDS camera manager shows the camera is free and available.
    I open up the Demon - poof! the camera immediately goes south in the camera manager. OK....
    so I try next time only using the uEYE cockpit utility - to see if it is the Demon that's the problem. No. As soon as I click to get a live video feed, the camera dies.
    I have to ipconfig /release then ipconfig /renew the IP addresses to get the camera manager to see the camera again. Then, the camera dies again no matter what utility asks the camera to start.
    It's also weird.... if I unplug, then put back in the ethernet cable, the camera shows in cam manager again... BUT that connection is just for normal network shenanigans.. not for the camera to talk to the PC and the dedicated network card in the computer case. AAAAAAAAARGH!
    ( and I'm already using the biggest sledgehammer we have in our lab arsenal ) Rolling eyes
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