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DataPage not transfering from xstats11

Don Meredith
Just started having this problem yesterday (Mon 7/25). Datapage is not transferring data from xstats11.tmp. I can open xstats11 and see the data with current timestamp and correct dimensions. This is not isolated to one pc-dmis prog.

What I have done so far:

IT guy reloaded Datapage.
Deleted files with .dbl & .taf extensions.
Created a new database and changed path in prog.
Deleted xstats11 every time.


In the datapage folder (old database), the file DATAPG6.D01 is very large – 202,728kb

Data transfer is still not happening in the new database. No blue blocks when prog reaches Stats/Update command – for either db.

Currently waiting for call back from Tech Support.

Any help is appreciated.
Parents
  • DPUPDATE.EXE is the program which transfers the data. It resides (in theory) in the pcdmis install directory. Has been moved in later versions but that is another story.
    If you double click on DPUPDATE.EXE it should update the database. I think it displays some sort of dialog as it is updating (is that the blue blocks?). If that works, then perhaps pcdmis is not executing it?
    If nothing happens maybe something happened to DPUPDATE.EXE?

    It should be noted that pcdmis installs dpupdate.exe.
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  • DPUPDATE.EXE is the program which transfers the data. It resides (in theory) in the pcdmis install directory. Has been moved in later versions but that is another story.
    If you double click on DPUPDATE.EXE it should update the database. I think it displays some sort of dialog as it is updating (is that the blue blocks?). If that works, then perhaps pcdmis is not executing it?
    If nothing happens maybe something happened to DPUPDATE.EXE?

    It should be noted that pcdmis installs dpupdate.exe.
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