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Not getting transactions in Datapage+

Been trying to get datapage running using the external command in PC-dmis at the end of the part program to run datapagestats.exe. I can confirm that PC-dmis is creating the xml file and putting it in the default directory .../public documents/forstatsfiles. After running the data importer program the files get moved to the default directory .../public documents/forhandledfiles. I can also confirm that the xml files have data in them. When I open datapage I can see that the part has been added and I can see the features and dimensions in the side bar, but I have no transactions and cannot see any data. I tried this initially using the hexblock and it worked, but now that I've tried it on an actual part I can't get data. I'm not sure what to do from here. I know that PC-dmis is outputting data and the data importer is doing something, but beyond that I can't tell what's happening. No errors or anything pop up. Any help would be appreciated. Thanks.
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  • Been trying to get datapage running using the external command in PC-dmis at the end of the part program to run datapagestats.exe. I can confirm that PC-dmis is creating the xml file and putting it in the default directory .../public documents/forstatsfiles. After running the data importer program the files get moved to the default directory .../public documents/forhandledfiles. I can also confirm that the xml files have data in them. When I open datapage I can see that the part has been added and I can see the features and dimensions in the side bar, but I have no transactions and cannot see any data. I tried this initially using the hexblock and it worked, but now that I've tried it on an actual part I can't get data. I'm not sure what to do from here. I know that PC-dmis is outputting data and the data importer is doing something, but beyond that I can't tell what's happening. No errors or anything pop up. Any help would be appreciated. Thanks.


    Can you submit a ticket to Hexagon for help?

    They remoted into my CMM and my PC containing Datapage+ to help get things going. It took many tries and my IT department also collaborated with them.

    My scenario - Database had to be on a network, only solution was to create and xml file, use a data importer to send the file over the network into the database, then I could see the transactions on my separate pc with datapage+.

    Had to use stats on, yes to offline, xml stats - to a specified folder. The data importer does the rest.

    Again, this was the only solution we could figure out.
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  • Been trying to get datapage running using the external command in PC-dmis at the end of the part program to run datapagestats.exe. I can confirm that PC-dmis is creating the xml file and putting it in the default directory .../public documents/forstatsfiles. After running the data importer program the files get moved to the default directory .../public documents/forhandledfiles. I can also confirm that the xml files have data in them. When I open datapage I can see that the part has been added and I can see the features and dimensions in the side bar, but I have no transactions and cannot see any data. I tried this initially using the hexblock and it worked, but now that I've tried it on an actual part I can't get data. I'm not sure what to do from here. I know that PC-dmis is outputting data and the data importer is doing something, but beyond that I can't tell what's happening. No errors or anything pop up. Any help would be appreciated. Thanks.


    Can you submit a ticket to Hexagon for help?

    They remoted into my CMM and my PC containing Datapage+ to help get things going. It took many tries and my IT department also collaborated with them.

    My scenario - Database had to be on a network, only solution was to create and xml file, use a data importer to send the file over the network into the database, then I could see the transactions on my separate pc with datapage+.

    Had to use stats on, yes to offline, xml stats - to a specified folder. The data importer does the rest.

    Again, this was the only solution we could figure out.
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