System upgrade on 30 March 2026. If you’re using older versions of WORKNC, ESPRIT EDGE, DESIGNER, EDGECAM, or VISI, you’ll need to update to a compatible version (2025.4+ / 2026.1+) to keep accessing Nexus. If you need any help, please reach out to support.

Organisation & User Management

Quick answers to help you understand how users and organisations are created, managed, and administered.

Frequently Asked Questions

You can create a new organisation by selecting the 'Create/Join Organization' option in the 'Account Management' page.

Being part of an organisation unlocks key Nexus functionality, including access to product trials, advanced product features, and the ability to collaborate with your team through shared projects, documents, and libraries.

If you're unsure if you are part of an organisation or which organisation you're assigned to, you can check, as it will be referenced in the Nexus header/navigation bar.

Only users with Administrator permissions can add and manage users permissions on behalf of their organisation. Organisation users, entitlements and more are managed from the Account Management area.

You can check which organisation you belong to—and whether you’re an Administrator—by selecting your user profile icon, where the organisation name and 'Admin' will be displayed.

Yes, if you are an Administrator, you can invite other users to join your organisation.

Users can be added to the organisation from the 'Members' area in Nexus by selecting the 'Invite Users' button. When creating a new user, you will need to:

  • Provide the individual's email address.
  • Set whether they are an 'Administrator' for the account or a general 'User'.
  • Set any application-specific access.

Once complete, the individual(s) in question will be sent an email inviting them to join the organisation. The invite can be withdrawn up until the user completes the registration.

Once complete, the individual(s) in question will be sent an email inviting them to join the organisation. Administrators will be notified once the user has completed the onboarding process, at which point you, the Administrator, can assign the user specific entitlements.

Yes, if you are an Administrator, you can remove existing users from your organisation.

Users can be removed at any time via the 'Members' area. Search for the individual you wish to remove, then select the secondary menu option (A vertical ellipsis icon) and select one of the two options:

  • Remove user = Completely removes the individual from the organisation, including their access to the respective entitlements, documents and related data.
  • Deactivate user = the user remains assigned to the organisation. The individual's access to the organisation, and the respective entitlements, documents and related data is removed. However, the individual can be reactivated at a later date, which would automatically return their setup to its previous state.

When a new user registers, they might opt to 'request to join' an existing organisation. If a request is made the Organisation Administrators are notified of the request and tasked with approving or denying it.

Administrators can review and manage all incoming requests from the Join Requests tab in the Account Management area.

To take action, select Manage, review the requester's details and choose one of the following (changes take effect immediately):

  • Approve request – The user receives an email invitation to join the organisation.
  • Deny request – The user remains unassigned, and no further action is taken.

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