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Yet more confusion - why not ask Forum members what they wanted?

Brian Edwards
I appreciate that MSC tried to anticipate what people like Martin might want.  But why spring this on us unannounced, when MSC knows that there's existing Forum members (from Adams and other MSC products) that are quite passionate and wouldn't mind helping get a new site to have some nice functionality?
 
It just really seems like somebody made a decision in a vacuum without customer feedback.  And even if you nail it with what users want, it's not generally a pleasant experience to find somebody has switched the rug out from underneath you without even consulting.  Obviously it's MSC's ball and they can play with it how they want, but at least from the Adams side, a lot of the heavy Forum lifting was done by non-MSC forum members, and it would be good to involve them in the gameplan.
 
And I hate it when my only form of feedback is a pissy post on a new Forum.  Sorry for my rant!  :)
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    I'm still quite fuzzy on the whole thing, and have no real motivation to try and figure it out. The Help/FAQ has some info, but is lacking. It would be great if it contained info on how to transition from old functionality to the new.
     
    For instance, for those who subscribed to Forums with Daily or Immediate emails, what's the new paradigm? Is it a one-to-one equivalence, or are there things lacking, or is the new intent completely different? And how exactly do I do this? There's a nice big FOLLOW button, but I really don't know the details about what that means or what happens when I click it.
     
    And I still think if I was new to the Forums and searched "bushing" and found exactly two results, I'd think it was not much of a Forum...
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    I'm still quite fuzzy on the whole thing, and have no real motivation to try and figure it out. The Help/FAQ has some info, but is lacking. It would be great if it contained info on how to transition from old functionality to the new.
     
    For instance, for those who subscribed to Forums with Daily or Immediate emails, what's the new paradigm? Is it a one-to-one equivalence, or are there things lacking, or is the new intent completely different? And how exactly do I do this? There's a nice big FOLLOW button, but I really don't know the details about what that means or what happens when I click it.
     
    And I still think if I was new to the Forums and searched "bushing" and found exactly two results, I'd think it was not much of a Forum...
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