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I promised to update here when I heard back.
So last week they called me. A couple of my items they had never seen before. A couple of them they have yet to verify, but are working on it. A couple of them have already been addressed in newer releases. (I am currently at 2010 no MR.)
A few of my issues they took a big mea culpa on. Issues that I had reported to 1-800 and/or Applications Engineers that never got "officially" logged as an "enhancement request" or "problem report". This is part of why my frustration has become so great. If things that I do report never get addressed, why should I bother to report more? That is how I was feeling when I started this thread.
For the last 5 or 6 weeks I have had numerous conversations privately and on this public forum with a number of Hexagon employees. They have acknowledged there are things they have not done well and that I have legitimate issues. They have promised to work hard to resolve those issues and improve in the future.
Color me skeptical but hopeful.
Now if I could just get 2011 to run. . .
I promised to update here when I heard back.
So last week they called me. A couple of my items they had never seen before. A couple of them they have yet to verify, but are working on it. A couple of them have already been addressed in newer releases. (I am currently at 2010 no MR.)
A few of my issues they took a big mea culpa on. Issues that I had reported to 1-800 and/or Applications Engineers that never got "officially" logged as an "enhancement request" or "problem report". This is part of why my frustration has become so great. If things that I do report never get addressed, why should I bother to report more? That is how I was feeling when I started this thread.
For the last 5 or 6 weeks I have had numerous conversations privately and on this public forum with a number of Hexagon employees. They have acknowledged there are things they have not done well and that I have legitimate issues. They have promised to work hard to resolve those issues and improve in the future.
Color me skeptical but hopeful.
Now if I could just get 2011 to run. . .
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