If your SMA is expired are you still entitled to MR that are released after your SMA expires? For example, I have version 4.2 and our SMA expired on 6/30/2008. Version 4.2 MR3 was released 2/10/2009. I'm I entitled to MR3?
But when your Prius is out of warranty, and it breaks down, do they give you a new Prius? I don't think your analogy is correct. My car center console has a broken piece (flimsy pull tab) and they will not replace it no matter what I say. Even under warranty! I read online that they all break like this. Now out of warranty, they will not fix anything on the car unless there is a recall. I'm not saying it's right, but answering the question "where does a warranty stop" is not easy. That's why there are written and hopefully understood contracts.
Stole this post from another thread, as it seems to highlight my and the Op's point about SMA's
My bold, what would have happend if Dmisdave's SMA had expired in the meantime. "Oh dear, we appear to have sold you a piece of software that is unfit for purpose. Pay us $2000 and we'll fix it for you, ........maybe". An unbelievable piece of customer service, not. Can you imagine the outcry if Toyota had had the same attitude towards their Prius problems? But then they wouldn't do that because someone might have got hurt or worse.
But when your Prius is out of warranty, and it breaks down, do they give you a new Prius? I don't think your analogy is correct. My car center console has a broken piece (flimsy pull tab) and they will not replace it no matter what I say. Even under warranty! I read online that they all break like this. Now out of warranty, they will not fix anything on the car unless there is a recall. I'm not saying it's right, but answering the question "where does a warranty stop" is not easy. That's why there are written and hopefully understood contracts.
Stole this post from another thread, as it seems to highlight my and the Op's point about SMA's
My bold, what would have happend if Dmisdave's SMA had expired in the meantime. "Oh dear, we appear to have sold you a piece of software that is unfit for purpose. Pay us $2000 and we'll fix it for you, ........maybe". An unbelievable piece of customer service, not. Can you imagine the outcry if Toyota had had the same attitude towards their Prius problems? But then they wouldn't do that because someone might have got hurt or worse.
