If your SMA is expired are you still entitled to MR that are released after your SMA expires? For example, I have version 4.2 and our SMA expired on 6/30/2008. Version 4.2 MR3 was released 2/10/2009. I'm I entitled to MR3?
Your car is not sold as perfect. If you read the warranty on your car, you'll see that.
Oh, and no worries about having a go. I don't take it personally. I try to help, that's what I do.
But we are not talking about things breaking down out of warranty here Brian, we are talking about something sold as correct when in fact it is not. If my version of PC-DMIS has a bug in it then Hexagon have sold me something that is not fit for purpose. Now if I report that to them, but they do not repair it until my "warranty" has expired, why should I have to purchase a new "warranty" to get it fixed.
Brian, we'll have to agree to disagree, and I'm really not having a go at you personally with my statements on Hexagons SMA policy. Obviously you, as an employee of Hexagon, on a Hexagon website will never say that Hexagon are in the wrong. I probably wouldn't in your shoes either, decent jobs are too few to upset your employers by doing that.
All I will say as my final piece on this is, if I pass a part that PCDMIS showed to be correct but, due to a bug in their software is incorrect, and as a result of that someone gets hurt, you can bet your last dollar I will see them in court.
Your car is not sold as perfect. If you read the warranty on your car, you'll see that.
Oh, and no worries about having a go. I don't take it personally. I try to help, that's what I do.
But we are not talking about things breaking down out of warranty here Brian, we are talking about something sold as correct when in fact it is not. If my version of PC-DMIS has a bug in it then Hexagon have sold me something that is not fit for purpose. Now if I report that to them, but they do not repair it until my "warranty" has expired, why should I have to purchase a new "warranty" to get it fixed.
Brian, we'll have to agree to disagree, and I'm really not having a go at you personally with my statements on Hexagons SMA policy. Obviously you, as an employee of Hexagon, on a Hexagon website will never say that Hexagon are in the wrong. I probably wouldn't in your shoes either, decent jobs are too few to upset your employers by doing that.
All I will say as my final piece on this is, if I pass a part that PCDMIS showed to be correct but, due to a bug in their software is incorrect, and as a result of that someone gets hurt, you can bet your last dollar I will see them in court.
