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Sma

If your SMA is expired are you still entitled to MR that are released after your SMA expires? For example, I have version 4.2 and our SMA expired on 6/30/2008. Version 4.2 MR3 was released 2/10/2009. I'm I entitled to MR3?
Parents
  • I think anyone who would do that already is, and is probably running the last really good version you made, 3.7MR3/4. Most of your customers, like myself and the company I work for will pay the SMA every year because we want the phone tech support when we need it and we want access to the new versions that actually are worth the effort to download and install. Computers and operating systems have a limited lifespan. Eventually even those who would prefer not to will have to keep up with the technology treadmill. There would be much less pc-dmis "bashing" if there was one Major release every 3-5 years, with each one of them was on a par with 3.2063 or 3.7MR3 and none of them another 3.6 or 4.0.


    +1
    My company pays the SMA for tech support, and for new versions... Since 4.2, I update versions only to try to fix the bugs previous version... And sometimes, an old bug fixed by a version re-appears in a later one... There are many enhancements that I use since 3.7MR3, but some bugs are very ennoying (clearplanes in 4.3, tempcomp since 2010, auto calibration in vision...).
    But I still think that PC-DMIS is a great software... ! Confused
Reply
  • I think anyone who would do that already is, and is probably running the last really good version you made, 3.7MR3/4. Most of your customers, like myself and the company I work for will pay the SMA every year because we want the phone tech support when we need it and we want access to the new versions that actually are worth the effort to download and install. Computers and operating systems have a limited lifespan. Eventually even those who would prefer not to will have to keep up with the technology treadmill. There would be much less pc-dmis "bashing" if there was one Major release every 3-5 years, with each one of them was on a par with 3.2063 or 3.7MR3 and none of them another 3.6 or 4.0.


    +1
    My company pays the SMA for tech support, and for new versions... Since 4.2, I update versions only to try to fix the bugs previous version... And sometimes, an old bug fixed by a version re-appears in a later one... There are many enhancements that I use since 3.7MR3, but some bugs are very ennoying (clearplanes in 4.3, tempcomp since 2010, auto calibration in vision...).
    But I still think that PC-DMIS is a great software... ! Confused
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