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Sma

If your SMA is expired are you still entitled to MR that are released after your SMA expires? For example, I have version 4.2 and our SMA expired on 6/30/2008. Version 4.2 MR3 was released 2/10/2009. I'm I entitled to MR3?
  • Now Now guys, Brian is one of the good guys. He's helped many people over the years including me, even without having SMA's. He has no control over corporate policy, which has never changed. This is why I tell all my customers to keep the SMA current. As he said, every bit of high level software, CAD, CAM and modeling software has yearly maintenence agreements. I know DUCT was 5000.00 a year. I believe I heard SolidWorks is around 3000.00 a year. It's the way they keep an income to keep the development going (bad or good)!
  • Now Now guys, Brian is one of the good guys. He's helped many people over the years including me, even without having SMA's. He has no control over corporate policy, which has never changed. This is why I tell all my customers to keep the SMA current. As he said, every bit of high level software, CAD, CAM and modeling software has yearly maintenence agreements. I know DUCT was 5000.00 a year. I believe I heard SolidWorks is around 3000.00 a year. It's the way they keep an income to keep the development going (bad or good)!


    Kenny you have a strange definition of "good guys". But then, I have never helped anyone, so. . . .
    Neutral face
  • If they deserve it is a different question. It seems to me they are collecting money for nothing . They charge a big parking lot and the parking spaces have big holes and nobody is repairing them.
  • I buy a computer game, it has bugs, they patch for free. I buy a car, something is wrong, it is recalled, company fixes it for free. I buy an Operating System, it has a flaw, they patch it for free. I buy PC-DMIS for 10 CMMS, I have to pay to fix the bugs. I can see how this all works. Slight smile
  • Wes, I never said you didn't help someone. You have helped many.


    Kenny you have a strange definition of "good guys". But then, I have never helped anyone, so. . . .
    Neutral face
  • Brian is just an employee, he has to do what he been told to keep the pay checks coming just like the rest of us. There’s nothing he can do to change it, like Kenny said, he has no control over corporate policy. Anger is very pervasive emotion; it consumes you inside and out
  • Wes, I never said you didn't help someone. You have helped many.


    Brian I addressed my remark to Kenny, or are you two one and the same, that would explain. . .

    I realize that everything I post, you are all over, but I can honestly say that not EVERY post I make is aimed at you. I am still posting here despite your presence, not because of it.

    You and I have opposing view points on the issue of SMA & whether or not a MR should be considered a "patch" of a full version that would not require current SMA. Kenny jumped in and took up for you on the grounds that you have helped people. I was pointing out in my usual sarcastic and obtuse manner that I have helped people too. Nowhere did I even so much as hint at the possible implication you might have said I did not help people. Did you need a trolly for that ego? Neutral face
  • One of the best thing you could do is to go back to 3.7MR3. It was a good version in comparison of 4.2...


    Going backwards should not be a choice you have to make. The latest is SUPPOSE to be the greatest and if it's not, then shame on them (Hexagon).

    I'm not going backwards.

    So what you're telling me is even though my SMA is expired, I can still download, install and use any software versions/maintenance releases that WERE available BEFORE it expired.

    I'm running version 4.2 MR1 and my SMA expired 6/30/2008. MR2 for version 4.2 was available 12/11/2008, so I can't get it.

    Now this is the funny part. Version 4.3 was released 6/26/2008, so I can get 4.3 because it was released BEFORE my SMA expired.

    Let me know if I'm right.
  • Truly apologize, usually you are after me, so I thought you were this time too. I've been conditioned to think that way.

    I don't think we have opposing views of patches and SMA's, I want them too, and I want them regardless of SMA or not. But that's not how SMA's work at thousands of companies the world over, and I have direct experience with that. I wish everything was free too while we're at it, but it's not.


    Brian I addressed my remark to Kenny, or are you two one and the same, that would explain. . .

    I realize that everything I post, you are all over, but I can honestly say that not EVERY post I make is aimed at you. I am still posting here despite your presence, not because of it.

    You and I have opposing view points on the issue of SMA & whether or not a MR should be considered a "patch" of a full version that would not require current SMA. Kenny jumped in and took up for you on the grounds that you have helped people. I was pointing out in my usual sarcastic and obtuse manner that I have helped people too. Nowhere did I even so much as hint at the possible implication you might have said I did not help people. Did you need a trolly for that ego? Neutral face
  • Going backwards should not be a choice you have to make. The latest is SUPPOSE to be the greatest and if it's not, then shame on them (Hexagon).

    I'm not going backwards.

    So what you're telling me is even though my SMA is expired, I can still download, install and use any software versions/maintenance releases that WERE available BEFORE it expired.

    I'm running version 4.2 MR1 and my SMA expired 6/30/2008. MR2 for version 4.2 was available 12/11/2008, so I can't get it.

    Now this is the funny part. Version 4.3 was released 6/26/2008, so I can get 4.3 because it was released BEFORE my SMA expired.

    Let me know if I'm right.


    You are correct.

    That is the Hexagon way. And they wonder why I call them goons. . .

    There are some other software companies that do this, Brian is correct about that.

    However the majority of software companies do not. It is only the niche market high end CAD and similar applications that engage in this business model, to the best of my knowledge.