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Sma

marky
If your SMA is expired are you still entitled to MR that are released after your SMA expires? For example, I have version 4.2 and our SMA expired on 6/30/2008. Version 4.2 MR3 was released 2/10/2009. I'm I entitled to MR3?
  • I have used many CMM software packages and I like many of the innovations of PC-DMIS. It is intuitive and many things are simple to do.

    My apologies if I seem to be a PC-DMIS basher, but this could be an excellent software if released bullet-proof.


    +1
  • Ok, what about the rattling exhaust? I definitely didn't cause that.

    You as a buyer of that car must prove that the fault existed from the time when your car left the factory/dealer. The broken center console you are talking about *could* have broken due to you pulling it too hard.

    Now, considering software, how can *you* prove that whatever error is in PC-DMIS did *not* exist at the time it built/compiled? Are you saying *we* break your software?
  • Your car is not sold as perfect. If you read the warranty on your car, you'll see that.

    Oh, and no worries about having a go. I don't take it personally. I try to help, that's what I do.

    But we are not talking about things breaking down out of warranty here Brian, we are talking about something sold as correct when in fact it is not. If my version of PC-DMIS has a bug in it then Hexagon have sold me something that is not fit for purpose. Now if I report that to them, but they do not repair it until my "warranty" has expired, why should I have to purchase a new "warranty" to get it fixed.

    Brian, we'll have to agree to disagree, and I'm really not having a go at you personally with my statements on Hexagons SMA policy. Obviously you, as an employee of Hexagon, on a Hexagon website will never say that Hexagon are in the wrong. I probably wouldn't in your shoes either, decent jobs are too few to upset your employers by doing that.

    All I will say as my final piece on this is, if I pass a part that PCDMIS showed to be correct but, due to a bug in their software is incorrect, and as a result of that someone gets hurt, you can bet your last dollar I will see them in court.
  • I wish it was bullet proof too. I also wish everything was bullet proof. I don't think I'm asking for too much.

    I have used many CMM software packages and I like many of the innovations of PC-DMIS. It is intuitive and many things are simple to do.

    My apologies if I seem to be a PC-DMIS basher, but this could be an excellent software if released bullet-proof.
  • I wish it was bullet proof too. I also wish everything was bullet proof. I don't think I'm asking for too much.

    I can see you grinning. This is a sadist's dream. Lots of users bent over a barrel and all they do is squeal whilst you torment and laugh all the way to a bank. You sure are a "good" guy.     Innocent
  • I wish I was laughing. And on my way to a bank. That'd be awesome. Doesn't this all belong in the "all good things thread".


    I can see you grinning. This is a sadist's dream. Lots of users bent over a barrel and all they do is squeal whilst you torment and laugh all the way to a bank. You sure are a "good" guy.     Innocent
  • My car's not waterproof or bulletproof. I think I should return it. Smiley

    And by making jokes, I do NOT mean to make light of issues that people actually have. I do want to have a sense of humor, but Wes get's upset when I show it.
  • Your car is not sold as perfect. If you read the warranty on your car, you'll see that.



    The car is sold with brakes and a gas pedal that are assumed to work as per common working knowledge.

    My wife and I owned in the past, a Chevy Celebrity that took off like a Meat Loaf song. "A bat out of he**." Fortunately she was not injured.

    I expect features in a software package to work.

    Like when I select

    Insert/Report Command/Formfeed

    to start a new page.

    Oops! That doesn't work in V4.1!
  • I have used many CMM software packages and I like many of the innovations of PC-DMIS. It is intuitive and many things are simple to do.

    My apologies if I seem to be a PC-DMIS basher, but this could be an excellent software if released bullet-proof.

    +1

    The strongest sales pitch are users that are comfortable and confident with the software, those users will promote it automatically.
  • Ok, what about the rattling exhaust? I definitely didn't cause that.

    Can I offer you a workaround for that until the next Prius model comes out? Slight smile
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