PC-DMIS Enhancements via Google Moderator

I wouldn't suggest it if it was less effective.

Wes, send me the things you have been asking for over and over, and seriously I will answer every one for you (one way or another). It's a large software with even a larger user base. There is much simpler software that does a lot less that are willing to risk the ire of the handful of users they have in order to make changes. We have to validate changes, and it gets worse when we say yes. Yes to backward and forward compatibility, yes to nearly any PC, yes to most versions of Windows, yes to most CAD systems, if someone wants to do it on some piece of measuring equipment, we say yes a lot. 100's of changes go in every year, and there are many more than that of seats, and even more requests than that a year. Simple math will tell you that it's impossible to do every request, probably impossible to do even a majority of them.

I'm not making excuses, but try to understand the size of the task. I'm just trying to help, but at some point you can insult me enough to make me question whether it's worth it to try to help here. Instead, I can just do things behind the scenes for customers who contact me directly, and get help. I'm not 100% successful, but I do work very hard at it, and I have gotten things changed many times.

Please only respond to the original question, let's keep this on task. Thanks.


The idea, BTW, with moderator, is that we vote on the improvements, and therefore the best ones float to the top.

We collect the top three every so often, and ask for them with a large number of "votes" behind them.


I think it's a good idea, but so far Wes has voted against. Anyone else?

Is it somehow going to be more effective than calling 1-800-343-7933?

I'll take a wild guess and say not. We don't need more ways to ask for the same things over and over, we need for Hexagon/Wilcox to listen and respond.

You are getting badgered and hounded because you are one here defending the status quo. If you think you are tired of it, try asking for the same things for years and always hearing, "I am in the same boat you are, I might have a little more pull with the developers, but all I can do is submit the issues and wait." I have heard that statement almost word for word from so many Hexagon employees now I think it must be at least the first half of Hexagon Orientation Day 1.

I wouldn't suggest it if it was less effective.

Wes, send me the things you have been asking for over and over, and seriously I will answer every one for you (one way or another). It's a large software with even a larger user base. There is much simpler software that does a lot less that are willing to risk the ire of the handful of users they have in order to make changes. We have to validate changes, and it gets worse when we say yes. Yes to backward and forward compatibility, yes to nearly any PC, yes to most versions of Windows, yes to most CAD systems, if someone wants to do it on some piece of measuring equipment, we say yes a lot. 100's of changes go in every year, and there are many more than that of seats, and even more requests than that a year. Simple math will tell you that it's impossible to do every request, probably impossible to do even a majority of them.

I'm not making excuses, but try to understand the size of the task. I'm just trying to help, but at some point you can insult me enough to make me question whether it's worth it to try to help here. Instead, I can just do things behind the scenes for customers who contact me directly, and get help. I'm not 100% successful, but I do work very hard at it, and I have gotten things changed many times.

Please only respond to the original question, let's keep this on task. Thanks.


The idea, BTW, with moderator, is that we vote on the improvements, and therefore the best ones float to the top.

We collect the top three every so often, and ask for them with a large number of "votes" behind them.


I think it's a good idea, but so far Wes has voted against. Anyone else?

Is it somehow going to be more effective than calling 1-800-343-7933?

I'll take a wild guess and say not. We don't need more ways to ask for the same things over and over, we need for Hexagon/Wilcox to listen and respond.

You are getting badgered and hounded because you are one here defending the status quo. If you think you are tired of it, try asking for the same things for years and always hearing, "I am in the same boat you are, I might have a little more pull with the developers, but all I can do is submit the issues and wait." I have heard that statement almost word for word from so many Hexagon employees now I think it must be at least the first half of Hexagon Orientation Day 1.