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I know the feeling. Where I was before, the operations manager referred to quality as a "no value added" department. We were constantly assigned tasks to "provide value to the company". I would spend half my day running presses or driving a forklift loading and unloading trucks. He literally implemented a policy where we would ship bad parts and, if the customer had an issue, they could just send them back. They lost a major customer a month after I left.
I know the feeling. Where I was before, the operations manager referred to quality as a "no value added" department. We were constantly assigned tasks to "provide value to the company". I would spend half my day running presses or driving a forklift loading and unloading trucks. He literally implemented a policy where we would ship bad parts and, if the customer had an issue, they could just send them back. They lost a major customer a month after I left.
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