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Are you using all the SPC functions? We would get alerts for everything: Cpk out, too many points above or below nominal, values within a certain zone of the upper or lower limits, etc. We had it set up to require a sign off to proceed. Our issue was that nobody, outside of quality, knew how bad things were. Instead of correcting the process, they just turned off all the SPC alerts. It also didn't help that we were a forging plant. Parts would purposely start out near the high limit on thicknesses and gradually work their way to the low limit as the die wore. This planned die wear would cause all kinds of SPC issues.
Are you using all the SPC functions? We would get alerts for everything: Cpk out, too many points above or below nominal, values within a certain zone of the upper or lower limits, etc. We had it set up to require a sign off to proceed. Our issue was that nobody, outside of quality, knew how bad things were. Instead of correcting the process, they just turned off all the SPC alerts. It also didn't help that we were a forging plant. Parts would purposely start out near the high limit on thicknesses and gradually work their way to the low limit as the die wore. This planned die wear would cause all kinds of SPC issues.
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